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Return Policy

**Soaps are FINAL sale. No returns/exchanges or refunds.**

Returning an Order from a Store: Please be aware of the Return & Exchange Policy of the store where you purchased Clear Essence products. We currently do not offer refunds or exchanges for products purchased from local stores.

Exchanges: Please note that we do not offer exchanges for returned products at this time.

If a parcel is rejected or returned for any reason, the buyer is responsible for all shipping costs – including the cost to ship parcel back to Clear Essence Cosmetics. Shipping charges are non-refundable.

Restocking Fee: A 15% restocking fee will be charged on returned items that is not in new condition or any parts including packaging are missing, the full purchase price will not be refunded or credited.

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  •  1-800-423-0306
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  •  cs@clearessence.com